Reading some articles on instant messaging reminds me of my first encounter with mIRC, the first programme that I used to communicate real-time, online. That was 10 years ago. Now, there are so many different instant messenger both commercial and corporate that they are competing to provide many more enhancement in their products.
In my Communication and New Media class, I’ll be doing a presentation on instant messenger. It will cover the history, the future, features of the MSN Messenger and the Yahoo! Messenger and also discussion of some issues regarding advertising used in instant messenger and also surveillance within the workplace.
The invention of instant messenger has assist human to narrow the geographical gap and enable us to communicate at real-time across boundries without having to travel. Projects can be done even if the members are in different continents.
The question now, has the invention of the instant messenger created a more efficient workplace community or has it created a community where work comes second to personal communication?. Before, the owners of businesses spend millions of dollars just to have security camera placed in the workplace. This is to see wether the workers are actually present, working, using the phone for personal use, etc.
Now they even need a software to check every single keystroke of the computer to make sure that the workers are doing their job, using the internet for work and not for leisure. The instant messenger provider on the other hand, is creating more and more software that enable the user of instant messaging to go online undetected. Therefore, every single surveillance step taken by the workplace owners, is sabotage back by software developers especially the instant messenger provider. This will never end, just like worms and virus in computer networks.
Although it was invented for a good reason but unethical users who could not differentiate the use wether for personal or for work has given this problem to the workplace. Who is to blame? Let us think about it.
Sarah Brightman
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